Privacy policy

Who we are & what this policy covers

This policy covers visitors to the Axis Audience Company website and representatives contacting us. We are based in Al Malqa, Riyadh, Saudi Arabia, with Unified National Number 7055236306. It covers enquiries through this website; individual projects may require additional notices or agreements.

Information you provide & how it is sent

An enquiry may include your name, organisation, email, optional contact number and details about your event, budget and requirements. The form prepares a message for your review. It does not send it to us automatically; you must send it through your email application or another channel you choose.

Unsent entries stay in page memory while you use it, including when changing language. The website does not save these entries in local storage. If you copy or download the message, that copy remains under your control. Please do not include sensitive or unnecessary personal information.

Why we use information

We use information received to understand and answer your enquiry, prepare a proposal and coordinate an agreed project. Processing relies on the appropriate lawful basis, including consent where required, an agreement or a legal obligation. An enquiry does not automatically subscribe you to marketing messages.

Preferences & technical information

The website stores your language preference on your device and may read an appearance preference saved in an earlier version. You can remove these preferences in your browser’s site-data settings. This version includes no company-added marketing analytics or advertising tools.

Hosting and email services may keep technical logs, such as IP address, access time and browser information, to operate and protect their services. Your email application and external websites also have their own policies.

Confidentiality & sharing

We do not sell contact information. Internal use is limited to business needs. Necessary information may be shared with hosting or email providers and project delivery partners, subject to relevant contractual and legal requirements. Information may also be disclosed to competent authorities when legally required.

Data protection and restrictions on unauthorised access are considered in handling information. Where service delivery requires a transfer outside Saudi Arabia, applicable transfer requirements and safeguards must be met.

How long information is kept

Enquiry information is kept for its purpose; project information is kept to fulfil the agreement and settle related rights and obligations. Data is deleted or anonymised when no longer needed, unless a legal requirement or ongoing claim requires retention. You may ask about the retention period relevant to your information.

Your rights & how to make a request

Subject to the Personal Data Protection Law and its exceptions, you may request information about processing, access and a readable copy of your data, correction, completion or updating, deletion, and withdrawal of consent where consent is the basis for processing.

Send your request to the company email below, describing it and providing a reply address. We may need proportionate identity verification to protect your information. You retain the right to complain to the competent data protection authority.

Policy updates

We update this page when website functionality or data handling changes and show the revision date above. Visiting the website alone does not constitute consent to processing that requires separate consent.